Why bank cards may be blocked because of a registry

Question

My spouse and I had our bank cards blocked. We were told that we had been added to a registry, although our documents are in order. The MVD says there are no problems. What should we do?

Answer

You need written replies: from the bank — explaining the legal basis for restricting transactions, and from the MVD — confirming whether there is any record of inclusion in a registry or any restriction connected with migration status.

Verbal answers often do not help, because the bank and government bodies may refer you to each other. A written response makes it possible to understand who initiated the restriction and what exactly needs to be corrected.

We handle these situations and can help prepare official requests. Contact us on Telegram @visitrf .